FAQs

How much does carpet or upholstery cleaning cost?

Prices vary depending on the size of the area and the type of cleaning required. We offer free, no-obligation quotes — just get in touch with a few details and we’ll give you a fast estimate.

How long does it take for carpets and upholstry to dry after cleaning?

Most carpets and upholstery items are dry within hours, depending on the ventilation and material. We use techniques to speed up drying times.

Do you move furniture before cleaning?

Yes, we’re happy to move light furniture such as chairs and coffee tables. For larger items like sofas or beds, we ask that you clear the area beforehand or let us know in advance so we can assist

Are your cleaning products safe for children and pets?

Absolutely. We use eco-friendly, non-toxic products that are completely safe for your family and pets.

What types of stains can you remove?

We can treat a wide range of stains including pet stains, coffee, wine, ink, and more. While we can’t guarantee complete removal of every stain, we have a very high success rate.

How often should I have my carpets or upholstery cleaned?

We recommend a professional clean every 6–12 months, depending on usage, allergies, and whether you have pets or children.

Do you offer same-day or emergency appointments?

Yes, we do our best to accommodate same-day or next-day bookings depending on availability. Contact us as early as possible to check.

Is your service insured and guaranteed?

Yes — we are fully insured and stand behind the quality of our work. If you’re not 100% satisfied, we’ll come back to make it right.

We've just moved into a new house and the previous tenants had pets. My son has a pet hair allergy — can you remove all traces of pet hair and dander from the carpets?

Yes, absolutely. Our deep cleaning process is specifically designed to remove pet hair, dander, and allergens trapped in carpet fibres. We use powerful extraction equipment and allergy-friendly products to ensure your carpets are thoroughly cleaned and safe for sensitive individuals. After we’re done, it’ll feel like no pets ever lived there.

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